Everything you need to know.

KOLORS creates premium wall art inspired by culture, heritage, architecture, and stories from around the world.

We believe your home should reflect who you are, where you come from, and the places that shaped you.

KOLORS was created to celebrate identity, memories, and the places that shaped us.

Our roots are deeply connected to Morocco, from its architecture and colors to the everyday scenes that make it feel like home.

Not at all. While our roots are deeply connected to Moroccan culture, our mission is to celebrate every story, heritage, and place that people call home.

Each piece is carefully produced to order using high-quality materials and professional printing equipment for rich color and lasting durability.

Producing each artwork after an order is placed helps us maintain our quality standards and avoid mass production.

Contact us as soon as possible at contact@kolorsbrand.us with your order number and requested change.

Because each piece is made to order, changes or cancellations may no longer be possible once production begins.

Yes. Payments are encrypted and securely processed through trusted third-party payment providers.

Available options, including cards, PayPal, or Apple Pay, are displayed at checkout when enabled for your location.

Check your spam or promotions folder and confirm that the email address entered at checkout is correct.

If you were charged but cannot find the confirmation, email contact@kolorsbrand.us with your name and approximate order time.

Most orders arrive within 7–14 business days, including production and delivery time.

• Production: usually 2–4 business days.
• Shipping: usually 5–10 business days, depending on the destination.

Peak periods, carrier delays, remote destinations, or customs processing may extend these estimates.

Yes. Once your order ships, you will receive a tracking number by email.

It may take several hours for the carrier’s first tracking update to appear after the label is created.

We currently ship across the United States and Canada.

Customers are responsible for any customs fees, duties, or taxes that may apply to international shipments, including orders shipped to Canada.

These charges are determined by local authorities and are not included unless clearly stated at checkout.

Contact us as soon as possible. Once production or shipping begins, changes may no longer be possible.

Customers are responsible for providing accurate shipping information. Orders returned because of an incorrect or incomplete address may require additional shipping fees.

Artworks with different sizes, materials, or packaging needs may be produced and shipped separately.

You may receive more than one tracking number and your packages may arrive on different days.

First check the delivery address, mailbox, building entrance, front desk, household members, and nearby neighbors.

If the package is still missing, contact us promptly with your order and tracking numbers so we can help investigate with the carrier.

Our artworks are produced with premium materials and professional printing methods selected for vivid detail, rich color, and long-lasting durability.

The exact material and finish are shown on each product page.

Frame availability depends on the option selected. Each product page clearly shows whether you are choosing canvas only or a framed version.

Please review your selected finish before completing your order.

Available sizes are listed in inches on each product page and may vary by artwork or finish.

Measure your wall before ordering and use our size guide to compare formats.

We work carefully to represent every artwork accurately. Slight variations may occur because of screen settings, room lighting, and the material selected.

Small display-related differences are normal; a significant printing error may qualify as a defect.

Because every KOLORS artwork is created specifically for each order, we do not accept returns for a change of mind or personal preference.

If your artwork arrives damaged, defective, or incorrect, we will make it right.

Contact contact@kolorsbrand.us within 7 days of delivery.

Please include your order number, a photo of the full artwork, close-up photos of the issue, and photos of the packaging and shipping label.

After review, we may offer a replacement or refund depending on the situation. Keep the artwork and packaging until we provide instructions.

Choose mounting hardware based on the artwork’s size and weight and the material of your wall.

Drywall, concrete, brick, and stone may require different anchors. If you are unsure, ask a qualified professional.

Use a soft, dry cloth and avoid abrasive cleaners, excess moisture, and direct heat.

For glossy surfaces, use a clean, non-abrasive microfiber cloth and avoid products that may scratch or cloud the finish.